What we do

  • We design meaningful and engaging user experiences.
  • We help organizations understand and interact with their customers.
  • We bring unique insights to customer behaviour.
  • We design digital products, services and support our clients with disruptive business ideas and solutions.


UX research, strategy, design, and content

Web and mobile design, interaction design and optimization are at the core of what we do. With a deep empathy for people and a sharp business sense combined with solid user research and data driven design, we cover the entire process from strategy and research to design and content

Business Requirements

    • Competitor Analysis
    • Stakeholder Workshops
    • KPO / KPI Definition
    • Platform Analysis

User Requirements

    • Interviews
    • Customer Experience research
    • Customer Journey research & mapping
    • Observational studies

Design and Content

    • UX / CX Strategy
    • Concept development
    • Service Design / CX Design
    • Rapid prototyping & testing
    • Usability testing
    • Information Architecture
    • Navigation design
    • Interaction design
    • Responsive design
    • Multi/omni-channel design
    • Content strategy and planning
    • Automation design / IOT
    • Wireframing
    • User stories

Our approach

Improving the customer experience is at the heart of what we do. We help clients to transform into digital first businesses to gain competitive advantage by understanding what engages customers and how these interactions can be enhanced. Combining innovative content and bold design we design products and services which stand out.

We are bold in our thinking and our design.

About us

Jacobi Labs is a User Experience agency highly experienced in the development of digital research, strategy, design and content. We work with the Head Offices of large Danish and International companies.

We are currently working in the following sectors:

Medical Device


Food & Beverage


Renewable Energy



We share a passion about all things digital and the utilization of digital technology to deliver customer value and drive growth.

Drop by our office for a coffee and a chat about the future of digital!